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    • What do you need to know?

    Frequently Asked Questions

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    • Once your application is approved, references and Right to Rent checks are complete, and your tenancy agreement is signed with funds received, we’ll schedule a convenient time to meet you on move-in day.

      You’ll receive your keys, a home induction, and support settling into your new rental apartment in London.

    • No, we provide a detailed inventory of your apartment at no extra cost on move-in day.

    • We ask residents to return their flats in the same clean condition they were received to avoid cleaning fees. Our team can recommend local cleaners if needed.

    • We require two months’ written notice if you plan to leave at the end of your tenancy. For early move-outs, contact our team to discuss options—early termination fees may apply.

    • Yes. Our onsite maintenance and management teams are available to handle emergencies like flooding or power outages. Full emergency contact details are in your resident handbook.

    • Yes! We welcome pets with a monthly pet rent of £75 per pet. Breed restrictions apply—please contact us for details.

    • You’ll have a dedicated property management team, including a General Manager and Leasing team, supporting you throughout your tenancy.

    • A one-time, non-refundable holding fee of £400 per apartment is required. This is deducted from your first month’s rent.

    • Your total gross household income must be at least 2.66 times the annual rent. Guarantors are accepted and must earn at least 4 times the annual rent.

    • The deposit equals 5 weeks’ rent and is protected by the My Deposits scheme. It covers any damages beyond normal wear and tear.

    • Your deposit is returned within 10 days of agreeing on any deductions after your tenancy ends.

    • Yes. We partner with Flatfair to offer a one-time, non-refundable membership fee instead of a traditional deposit. Fees are £600 for rents over £3,000/month and £350 for lower rents.

    • Initial payments can be made via bank transfer. Monthly rent is paid by standing order.

    • Rent is due on the 1st of each month. If you’ve agreed to pay in advance, your schedule will be outlined in your tenancy agreement.

    • Rent remains fixed during the initial term unless stated otherwise. Renewal terms will be discussed before your tenancy ends.

    • Register your interest via our enquiry form to be notified when viewings begin in September 2025. Virtual tours are available for those outside London.

    • Reservations open in September 2025. A £400 holding commitment is required and will be deducted from your first rent. If you change your mind within 24 hours of an in-person viewing (after a virtual one), the fee is refundable. 

    • After paying the holding fee, Homeppl will conduct reference checks, typically completed in 3–7 working days. Supporting documents will be required.

    • The process usually takes 3–7 business days, depending on how quickly you complete the application.

    • Cancellations made more than 24 hours before the tenancy start date are accepted, but the £400 holding fee is non-refundable—unless you cancel within 24 hours of an in-person viewing following a virtual one.

    • We offer flexible leases from 12 months to 3 years. Renewal options are available at the end of your tenancy.

    • Yes. Guarantors must meet the affordability criteria of earning at least 4 times the annual rent.

    • Absolutely. Students over 18 are welcome. Some rent in advance may be required; speak to our team for details. 

    • Moving home can be a big step—but at Pearl Yard Bermondsey, we make it easier. Whether you're relocating for work, looking for your first flat, or simply want a fresh start in one of London’s most vibrant neighbourhoods, our rental apartments in Bermondsey are designed to make your move seamless and stress-free. 

    • Renting has evolved. No longer just a stopgap, it’s now a lifestyle choice for professionals, families, and students alike. At Pearl Yard Bermondsey, we offer beautifully designed apartments to rent in London that combine flexibility, convenience, and community. 

      Here’s why renting with us stands out: 

      • Flexibility: Our lease terms start from 3 months, giving you the freedom to stay as long as you like—or move on when life takes you elsewhere. 

      • No Maintenance Hassles: Say goodbye to boiler breakdowns and costly repairs. Our dedicated onsite team takes care of all maintenance, so you can focus on enjoying your home. 

      • Pet-Friendly Living: We welcome pets, because we know they’re part of the family. 

      • 24/7 Support: From move-in to emergencies, our team is here to help—day or night. 

    • Pearl Yard is located in the heart of Bermondsey, one of London’s most exciting and well-connected areas. With its mix of riverside charm, independent cafés, and cultural hotspots, Bermondsey is a top choice for those seeking flats to rent in London with character and convenience. 

    • The rental market in London peaks between July and early September, with high demand from graduates, families, and professionals. Planning ahead can help you secure the perfect apartment. If you're looking to move during quieter months, like December, you may find more negotiating power and less competition.

    • If you're currently renting, be sure to check your notice period—usually one to two months depending on your agreement. And don’t forget: your landlord or agent is required to provide you with the government’s official “How to Rent” guide, which outlines your rights and responsibilities. 

    • Renting an apartment in London should be transparent and straightforward. At Pearl Yard Bermondsey, we’re committed to making your rental experience as smooth and fair as possible. That’s why we fully comply with the Tenant Fees Act 2019 and ensure all costs are clearly explained upfront - no hidden fees, no surprises.

    • Thanks to the Tenant Fees Act, landlords and letting agents can no longer charge tenants unnecessary admin fees. When you rent an apartment at Pearl Yard Bermondsey, you’ll only be asked to pay the following permitted charges:

      - Holding Deposit.

      - Tenancy Deposit.

      - Early Termination: Only charged if you end your tenancy early.

      - Utilities & Services: You’ll be responsible for gas, electricity, water, TV licence, and council tax. Internet is free with upgrades available

      - Late Rent: Interest may apply for overdue rent (up to 3% above the Bank of England base rate).

      - Lost Keys or Security Devices: Charged at a reasonable cost.

      - Contractual Damages: If you breach your tenancy agreement. 


      All fees are clearly outlined in your tenancy agreement and discussed with you before you sign.       

    • Your deposit is protected under the My Deposits scheme and returned to you at the end of your tenancy—minus any agreed deductions for damage beyond fair wear and tear. Prefer not to pay a traditional deposit? We also offer a deposit alternative through Flatfair, giving you more flexibility when renting your flat in Bermondsey. 

    • As a resident at Pearl Yard Bermondsey, you’ll manage your own utility accounts. This includes: 

      • Gas, electricity, and water 

      • Council tax (discounts may apply if you live alone or are a student) 

      • P phone, and TV licence 


      You’re free to switch utility providers with landlord consent—which won’t be unreasonably withheld. Just be sure to check if your contract can be transferred or closed without penalty if you move out early.       

    • We accept initial payments via bank transfer, and monthly rent is paid by direct debit. If your rent due date doesn’t align with your salary, we’re happy to discuss adjusting your payment schedule - just let us know in advance. 

    • Planning to share your apartment? Make sure all housemates are named on the tenancy agreement. This ensures everyone is legally responsible for rent and other obligations. Thinking of subletting or taking in a lodger? You’ll need written permission from your property manager.