Greystar 30-Day Guarantee Offer

Last updated: 22nd December, 2025

We are confident that you will love your new Pearl Yard Bermondsey flat /Greystar apartment, but we understand you may change your mind. That’s why we’ve introduced the Greystar Guarantee where you have 30 days from the start of the lease to give 30 days’ notice to leave. The policy is valid within 30 days of the start of your agreement and will only apply if all occupants listed in the tenancy agreement leave the property. This policy is only valid for standard apartments (Discount Market Rate units do not quality). The tenant must not have violated any terms of the lease agreement (e.g., non-payment of rent or damage to property) during the first 30 days. Rent is payable until the last day of your notice period. If you qualify for a refund due to early termination, it will be processed within 14 days of your move-out date. If you choose to invoke the guarantee, all concessions, rent-free periods, vouchers, or other promotional incentives from the original agreement will be void and inapplicable.

How to Redeem:

To redeem the Greystar Guarantee, tenants must submit written notice of their intent to vacate to the property management team, including the reason for termination. This notice should be submitted via email or through the resident portal.